Introduction
Welcome to Tucker Smile ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our dental services.
Information We Collect
We collect information that you provide directly to us when you:
- Schedule an appointment online or by phone
- Fill out contact forms on our website
- Subscribe to our newsletter or communications
- Visit our office and complete patient forms
- Communicate with us via email or phone
Types of Information Collected:
- Personal Information: Name, address, email address, phone number, date of birth
- Health Information: Medical history, dental records, treatment information, insurance details
- Financial Information: Payment card details, billing information
- Technical Information: IP address, browser type, device information, cookies
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our dental services
- Schedule and manage appointments
- Process payments and insurance claims
- Communicate with you about your treatment and appointments
- Send you appointment reminders and follow-up care instructions
- Comply with legal obligations and HIPAA requirements
- Improve our website and user experience
- Send promotional communications (with your consent)
HIPAA Compliance
As a healthcare provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA) and protect your Protected Health Information (PHI). We maintain physical, electronic, and procedural safeguards to protect your health information. Your PHI will only be used and disclosed as permitted by HIPAA regulations and as described in our Notice of Privacy Practices, which is provided to you at your first visit.
How We Share Your Information
We may share your information with:
- Healthcare Providers: Specialists, laboratories, and other providers involved in your care
- Insurance Companies: For claims processing and verification
- Service Providers: Third-party vendors who assist with our operations (e.g., appointment scheduling, payment processing)
- Legal Requirements: When required by law or to protect our rights
We will never sell your personal information to third parties for marketing purposes.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookies through your browser settings, but disabling them may affect website functionality.
Your Rights and Choices
You have the right to:
- Access and review your personal and health information
- Request corrections to inaccurate information
- Request deletion of your personal information (subject to legal requirements)
- Opt-out of marketing communications
- Request a copy of your health records
- File a complaint with us or the U.S. Department of Health and Human Services
Children's Privacy
Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13 without parental consent. If we become aware that we have collected such information, we will take steps to delete it.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.
Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:
Tucker SmileBanstola LLC.
2315 Brockett Rd, Tucker, GA 30084
Phone: 770-934-1698
Email: [email protected]